Clear delivery time: When the customer places an order, both parties need to clearly and accurately determine the delivery date of the showcase and write it into the formal contract.
Detailed communication requirements: The customer should explain the specifications, materials, colors, functions and other specific requirements of the showcase to the showcase manufacturer in detail, and it is best to provide design drawings or reference samples. For example, for shopping mall clothing showcases, it is necessary to clarify the number of display layers, lighting layout requirements, whether the material is wood or metal, etc.
Tracking logistics information: Require the logistics company to provide transportation tracking information of the showcase, and obtain real-time information about the transport location and estimated arrival time of the showcase through the logistics company's official website, mobile APP or customer service hotline.
If any abnormal situation is found during transportation, such as vehicle failure, traffic congestion, etc., communicate and coordinate with the logistics company in a timely manner, and take corresponding remedial measures to ensure that the showcase can be delivered on time.
We evaluate according to customer needs. If there are any questions or technical difficulties, we will communicate with the customer in a timely manner to ensure that both parties have a consistent understanding of the requirements of the showcase, avoid rework due to unclear requirements during production, and affect the delivery time. The core of ensuring the on-time delivery of the showcase lies in the refined management of the entire process and the ability to predict risks. Through advance planning, dynamic monitoring, quick response and effective communication mechanism, the risk of delay can be minimized. Our company controls every link from production to delivery to ensure customer satisfaction.
